Note for Luna Ho

Email correspondence below with Felix Ho ([email protected]). Order placed by Christine Leung ([email protected]). Hi Felix, Many thanks for your email. We are sorry about the issues you have faced trying to connect to your Spark4Kids online classes. Further to your…
Note for Tanai Chal

Although 2x sessions were booked, Chris only tutored 1½ hours for this session as last week, there were technical issues and so 30 mins were tutored at the time. The additional hour this time round, was to “make up” the…
Note for Shayne Belcher

From Stripe website: Successfully refunded due to customer request. It may take a few days for the money to reach the customer’s bank account. 5 Mar 2025, 12:34
Note for Shayne Belcher

Hi Spark4Kids I would like to cancel the below order [Order #15692] (Monday March 3, 2025) for a full refund as it’s no longer required. There’s no option to cancel orders on your website. Kind Regards Shirley Belcher
Note for Orin Kuipers

Called up Anneke to ask if they wanted to attend today or delay by a week, and she says Orin is not suited to online, so they would like to cancel. Did not send out Joining Instructions. Left record in…
Note for Jake Hartwright

Anna wrote in requesting that Jake switch to mornings – we’ve agreed. See GrooveHQ ticket: https://spark4kids.groovehq.com/tickets/25983
Note for James Bruce

Kay went ahead and booked James back in again on a 2nd stint of 3-months for Python Skills 4 DofE – so James is essentially on a 6-month Python Skills 4 DofE course, and his Assessor Report should reflect this.
Note for Ethan Lee

Ethan missed his Thursday, February 6, 2025 session due to illness. Will need to add an additional week to the end of his sessions to make up for missing that week in February.
Note for Milo Howells

Milo came into the Term-Time class and was pinging that he wanted to be added to the DofE class. I have done that, however we need to contact his mum to explain that his sessions (for DofE) have now ended.
Note for James Bruce

Spoke with James’ mum – he’s actually registered on 6-months Bronze (confirmed with his school DofE coordinator!). Mum registered him on 2x separate 3-month courses, just so he could switch away from Python (to something else) if he wanted to.