Blog

Patrick to investigate refund status

Emmarine is not doing DofE, she and her friend Anne just prefer the Thursday 7pm session for doing their Python sessions. Moving her record into “Hidden”.

Anne is not actually doing DofE, she and her friend Emmarine just prefer the Thursday 7pm session for doing their Python sessions. Moved Anne’s previous record into Hidden, as it will never be submitted to DofE.

Mum says Lucas did Python 3 months, then Unity 3 months… Two lots of 3 months.

Taster follow-up email sent 6th Feb 2026.

Email from mum – received 29th January 20026: Imogen is on a school residential next Wednesday [4th February 2026] so won’t make her usual session. Is she able to swap to another day?

Sarah Parsons (mum) said course was not what they expected, so wants a refund. This was a split payment: a) Care-4 childcare voucher – refund £150 b) Direct Bank transfer – refund £180 TOTAL: £330

Hello, Farah Ramazanova has a session on Saturday, could you please cancel it Kind regards, Vasif

Note that refund should be through Enjoy Benefits, as Mihiri bought the course via Childcare Vouchers (and we always refund via the original method of payment).

We will be refunding 3x sessions for Mihiri’s daughter (September 2025). Search GrooveHQ for ticket 27355: https://spark4kids.groovehq.com/tickets/27355 Hi Patrick I know u have paid for 4 lessons with Chris for this month. Unfortunately ranulya has decided not to take computer…